FAQs
Can I change or cancel my order?
As much as we would love to help, it is not logistically possible to change or cancel an order once it has processed through checkout. This means that no further changes can be made to your order once processed including and not limited to: removing and/or adding items to your order, combining orders or cancelling your order.
How long will it take to receive my order?
Australia: Delivery is between 2 - 6 business days within metropolitan areas, or 6 -14 business days elsewhere within Australia.
How much will shipping cost?
Free shipping on all orders over $99
If you think you have a faulty or incorrect item, please contact us as soon as possible with images of the concern and quote your order number.
Contact our friendly Customer Care for support at : sarah@livhere.com.au
Do you offer refunds?
Liv Here gladly accepts change of mind returns for refund within 14 Days. You can read our Returns Policy here.
Can I return sale items?
Final Sale items cannot be returned or exchanged unless faulty.
Do you offer exchanges?
As much as we would love to help, it is not logistically possible to change or exchange.
Our head office is located in Australia, Victoria.